As with any team, developing relationships and clear, honest communication are essential parts of achieving success. I firmly believe that through efficient teamwork, we will produce a polished transcript.

What you can expect from me:

• Good communication

• Confirmation Invoice with rates and deadline

• Integrity

• Professional proofreading

• A timely return of your transcript

What I can expect from you:

• Good communication

• A clean, scoped, and ready-to-turn in transcript

• A heads-up text/email for any RUSH or DAILY work to verify my availability

• Large jobs (100+ pages) will be sent in smaller batches of 50 pages. We can be working on different parts at the same time thus allowing for an earlier turnaround time.

• Prompt payment of services.

Billing and Payment:

• New clients will receive an invoice on completion of the job which is due on receipt.

• Invoices for regular clients are sent out on the 1st and 15th of the month with payment due within 15 days of invoice.

• Payment may be made online securely using the link to Wave Accounting on your invoice:

  • Visa, MasterCard, American Express, and Discover cards are accepted.

  • Bank transfers (ACH) and checks sent by mail are also accepted.